Troubleshooting Equipment
Vocabulary | Workflow | The Guts
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VOCABULARY
The video above follows this sequence of terms: Hardware, Software, Firmware Input/Output (I/O) Networks: Wired and Wireless Files, Storage, and The Cloud Online and Offline Servers and Clients Motherboard and Peripherals Applications/Programs |
Operating Systems BIOS and Control Panel Security, Credentials and Encryption IT Departments and Technicians Motherboard: CPU and RAM Motherboard: Date Bus Cables for Connection Motherboard: Slots, Sockets, and Cards Peripherals: Storage Drives |
| troubleshooting_computers-vocab.ppsx |
WORKFLOW
The Diagnostic Path (basic)
The Diagnostic Path (basic)
Determining What Can Go Wrong (download the file below)
| determiningwhatcangowrongwithtechnology.pdf |
Malware slideshow discusses some of the known methods of attack your computer can suffer.
| malware-updated.ppsx |
THE GUTS
The following two-part video discusses:
- How computers have changed on the outside and inside over the years
- How to identify various components on the back of and inside the computer
- Static Electricity and what to do about it
- What to look for to help remove/replace various components inside the computer case
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Maximum PC magazine's site has an interesting section about building your own PC which shows many useful videos to help get you inside your machine. Even if you never build your own, the use of terminology in context is very valuable for beginners.
They also have a How-To section filled with useful information for those looking into the guts of the machine, particularly this one. |
[Videos created J9Wise.net using
Microsoft PowerPoint 2010 and Camtasia Studio 8] |
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